Shipping Policy
PulseRX
Effective Date: 9/10/2025
Order Processing
Orders placed Monday through Friday before 2:00 PM CST are typically processed and shipped the same business day.
Orders placed after 2:00 PM CST, on weekends, or on holidays will be processed on the next business day.
Estimated Delivery Time
Most domestic orders arrive within 3–7 business days after shipment.
Delivery times may vary depending on the shipping carrier, destination, weather conditions, and other factors outside of our control.
pulseRX does not guarantee specific delivery dates once an order has been transferred to the shipping carrier.
Shipping Notifications & Tracking
You will receive a shipping confirmation email once your order has been processed and shipped.
Tracking information will be provided via email so you can monitor your delivery.
If you do not see your tracking email, please check your spam or promotions folder.
Shipping Responsibility
Customers are responsible for providing accurate and complete shipping information at the time of order.
Once an order has been shipped, delivery timelines and handling are managed by the shipping carrier. pulseRX is not responsible for delays caused by the carrier.
Incorrect or Incomplete Addresses
pulseRX is not responsible for lost shipments, delays, or additional fees resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your package appears delayed, please check your tracking information for the most up-to-date status.
If your package appears lost or has not moved for an extended period, we recommend contacting the shipping carrier directly first.
If you need additional assistance, you may contact us and we will review the situation and assist where possible.
Commitment to Service
We strive to process and ship all orders promptly and provide clear communication throughout the fulfillment process.
While delivery is handled by third-party carriers, we are committed to reviewing legitimate concerns and working toward fair and reasonable resolutions when appropriate.
Contact Information
pulseRX
3171 S 129th E Ave
Ste A #5199
Tulsa, OK 74134